Refund Policy

At Super International IT Services LLC-SPC, customer satisfaction is important to us.

  1. Digital Services
    Due to the nature of digital and customized IT services, refunds are generally not applicable once work has commenced.
  2. Eligibility
    Refund requests may be reviewed under the following conditions:
  • Duplicate payments
  • Failure to deliver agreed services
  • Technical issues caused directly by our systems
  1. Non-Refundable Services
    The following are non-refundable:
  • Completed development work
  • Consultation fees
  • Custom software solutions
  • Digital marketing services already executed
  1. Refund Process
    Approved refunds will be processed within 7โ€“14 business days.
  2. Contact
    For refund requests, contact our official support channels.